PRIVACY
POLICY.

1. Who is responsible

AHMED. DESIGNCO, operated by Bilal Ahmed, is responsible for personal information it receives and uses for this store. PayPal, Patreon, hosting providers, and other service providers also process information under their own privacy terms when you use their services.

2. Information involved

Depending on how you use the store, information may include:

• Your name, email address, country, order reference, product purchased, price, payment status, and delivery status.
• Messages, screenshots, and other information you provide when requesting support or reporting a problem.
• Technical information processed by the website or hosting provider, such as IP address, browser, device, date and time, referral page, security events, and basic server logs.
• Consent, licence, or policy-acceptance records maintained by the checkout provider where that feature is used.
• When you connect Patreon: your Patreon user and membership IDs, display name, email address, active membership status, entitled tier, charge status, billing-period reference, website credit balance, and member download claims.

AHMED. DESIGNCO does not receive or store your full payment-card number through this website. Payment details are handled by the payment provider used at checkout.

3. How information is used

• Process orders and provide access to purchased files.
• Confirm payments and provide protected download access.
• Verify Patreon membership tiers, manage monthly credits, and prevent duplicate credit charges for the same product.
• Answer support requests and correct download problems.
• Prevent fraud, abuse, source-file sharing, and security incidents.
• Maintain accounting, tax, dispute, and legal records.
• Understand technical performance and improve the store.

4. Legal reasons for processing

Where data-protection law requires a legal basis, information is processed as necessary to perform a purchase contract, comply with a legal obligation, pursue legitimate interests such as security and customer support, or based on consent where consent is required. You may withdraw consent for future processing, but this does not affect earlier lawful processing.

5. Service providers and disclosure

Information may be shared only as reasonably necessary with providers that support the transaction or store, including PayPal, Patreon, website hosting and infrastructure providers, email or support services, professional advisers, and public authorities where disclosure is legally required. AHMED. DESIGNCO does not sell customer personal information.

6. Cookies and similar technology

This website uses essential, secure cookies for PayPal checkout state and for a short-lived Patreon membership session after you choose to connect your account. These cookies are needed to prevent request forgery, keep member access private, and do not provide advertising tracking. The hosting platform, PayPal, Patreon, or another service you open may also use their own essential technologies under their privacy notices.

7. International processing

The store and its providers may process information in countries other than your own. Where required, providers use contractual, legal, or technical safeguards for international transfers. Their own privacy notices explain their transfer arrangements in more detail.

8. Retention

Order and support information is kept only for as long as reasonably needed to deliver products, provide support, maintain transaction and tax records, prevent fraud, resolve disputes, and meet legal obligations. Retention periods may differ between AHMED. DESIGNCO, PayPal, Patreon, and the hosting provider. Patreon membership and credit records may be kept while needed to provide access, prevent duplicate claims, handle support, and meet legal obligations.

9. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to complain to an appropriate data-protection authority. These rights can be subject to legal exceptions, including records that must be kept for accounting, fraud prevention, or legal claims.

Send a privacy request to ahmed.designco.store@gmail.com and clearly mark it “Privacy Request”. We may need to verify your identity before acting on a request.

10. Security and children

Reasonable organisational and technical measures are used to protect information, but no online service can guarantee absolute security. This store is not directed to children under 16, and we do not knowingly collect their personal information.

11. Policy changes

This policy may be updated when the website, checkout providers, data practices, or legal requirements change. The “last updated” date shows the current version.