1. Who is responsible
AHMED. DESIGNCO, operated by Bilal Ahmed, is responsible for personal information it receives and uses for this store. Payhip, PayPal, hosting providers, and other service providers also process information under their own privacy terms when you use their services.
2. Information involved
Depending on how you use the store, information may include:
- Your name, email address, country, order reference, product purchased, price, payment status, and delivery status.
- Messages, screenshots, and other information you provide when requesting support or reporting a problem.
- Technical information processed by the website or hosting provider, such as IP address, browser, device, date and time, referral page, security events, and basic server logs.
- Consent, licence, or policy-acceptance records maintained by the checkout provider where that feature is used.
AHMED. DESIGNCO does not receive or store your full payment-card number through this website. Payment details are handled by the payment provider used at checkout.
3. How information is used
- Process orders and provide access to purchased files.
- Send transactional delivery and order messages.
- Answer support requests and correct download problems.
- Prevent fraud, abuse, source-file sharing, and security incidents.
- Maintain accounting, tax, dispute, and legal records.
- Understand technical performance and improve the store.
4. Legal reasons for processing
Where data-protection law requires a legal basis, information is processed as necessary to perform a purchase contract, comply with a legal obligation, pursue legitimate interests such as security and customer support, or based on consent where consent is required. You may withdraw consent for future processing, but this does not affect earlier lawful processing.
5. Service providers and disclosure
Information may be shared only as reasonably necessary with providers that support the transaction or store, including Payhip, PayPal, website hosting and infrastructure providers, email or support services, professional advisers, and public authorities where disclosure is legally required. AHMED. DESIGNCO does not sell customer personal information.
6. Cookies and similar technology
This website does not currently operate a customer account system or a separate advertising tracker. Essential storage, security tools, network logs, or cookies may still be used by the hosting platform, Payhip, PayPal, or another service you open. Those providers control their own technologies and privacy notices.
7. International processing
The store and its providers may process information in countries other than your own. Where required, providers use contractual, legal, or technical safeguards for international transfers. Their own privacy notices explain their transfer arrangements in more detail.
8. Retention
Order and support information is kept only for as long as reasonably needed to deliver products, provide support, maintain transaction and tax records, prevent fraud, resolve disputes, and meet legal obligations. Retention periods may differ between AHMED. DESIGNCO, Payhip, PayPal, and the hosting provider.
9. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to complain to an appropriate data-protection authority. These rights can be subject to legal exceptions, including records that must be kept for accounting, fraud prevention, or legal claims.
Send a privacy request using the support details on your Payhip receipt and clearly mark it “Privacy Request”. We may need to verify your identity before acting on a request.
10. Security and children
Reasonable organisational and technical measures are used to protect information, but no online service can guarantee absolute security. This store is not directed to children under 16, and we do not knowingly collect their personal information.
11. Policy changes
This policy may be updated when the website, checkout providers, data practices, or legal requirements change. The “last updated” date shows the current version.
Contact AHMED. DESIGNCO using the support details on your Payhip purchase receipt and include your order email and transaction reference.
